BizTalk Server 2009 Installation Errors

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Published 20 August 09 09:29 PM | Johan Hedberg

I just thought I’d mention these install errors since I’ve gotten them now on several occasion when installing BizTalk Server 2009 Enterprise 64-bit Single Sign On Master Secret Server on Windows Server 2008 and SQL Server 2008 (although I doubt the last one has any role in these errors).

This page describes the procedure of Installing and Clustering the Enterprise SSO Master Secret Server, although it mentions nothing about these specific peculiarities.

Error1

Log

[10:03:05 Error] Setup runtime files for AMD64 platform: Fatal error during installation.
[10:03:05 Info] Marking Stage: Install/Installing components as Completed in TaskInfo XML
[10:03:05 Info] ReadTaskInfoXML: Attempting to load TaskInfo xml from string
[10:03:15 Info] Showing MessageBox with text: The following platform components failed to install and will need to be manually installed before setup can proceed: Setup runtime files for AMD64 platform: Fatal error during installation. Check the log for details. Return Code: 1

MSI (s) (8C:FC) [10:03:04:688]: Product: Microsoft BizTalk Server Setup Bootstrap Files (x64) -- Error 1310. Error writing to file: atl90.dll. System error 0. Verify that you have access to that directory.
Error 1310. Error writing to file: atl90.dll. System error 0. Verify that you have access to that directory.
Action ended 10:03:04: InstallFinalize. Return value 3.
Action ended 10:03:05: INSTALL. Return value 3.
MSI (s) (8C:FC) [10:03:05:867]: Product: Microsoft BizTalk Server Setup Bootstrap Files (x64) -- Installation failed.
MSI (s) (8C:FC) [10:03:05:868]: Windows Installer installed the product. Product Name: Microsoft BizTalk Server Setup Bootstrap Files (x64). Product Version: 3.8.368.0. Product Language: 1033. Installation success or error status: 1603.

Resolution

I have received this error if I connected to the server using Remote Desktop/Microsoft Terminal Service Client without using the /admin flag (former /console flag). Read more here.

Error2

Log

[10:34:48 Info] Showing MessageBox with text: The following platform components failed to install and will need to be manually installed before setup can proceed: Enterprise Single Sign-On Server: Unspecified error Check the log for details. Return Code: 1

[10:34:35 Info] Error 1928.Error registering COM+ application. Please ensure that DTC is enabled. Contact your support personnel for more information.
[10:34:35 Info] Showing MessageBox with text: Error 1928.Error registering COM+ application. Please ensure that DTC is enabled. Contact your support personnel for more information. Return Code: 0
[10:34:35 Info] Action 10:34:35: Rollback. Rolling back action:
[10:34:39 Info] Detailed Log information for product D:\Install\Biztalk 2009\Platform\SSO64\SSO64.msi is available at <a href="C:\Users\xxx\AppData\Local\Setup(072909 103411).log">DetailedLog</a>
[10:34:39 Info] MSI installation returned 1603 - Fatal error during installation.
[10:34:39 Error] Error 1928 occurred during MSI installation.
[10:34:39 Error] Action 10:34:30: InstallComplus.8E665C9D_5561_45FC_AAA0_3878B87F3B86. Installing COM+ components
[10:34:39 Error] Error 1928.Error registering COM+ application. Please ensure that DTC is enabled. Contact your support personnel for more information.
[10:34:39 Error] c:\depotsetupv2\private\common\setup\wizard\exe\setup.cpp(1670): FAILED hr = 80004005

Resolution

This error has occurred in clustered environments when the clustered instance of MSDTC was not active on the node on which the installation was taking place. Failover the MSDTC to the current node that installation is to be run on and try again.

Comments

# Guru said on August 21, 2009 10:18 PM:

I recently posted this on our Blog and wanted to communicate to much wider audience.  Please let your users know about this issue.

-Guru

blogs.msdn.com/.../visual-studio-2008-fails-to-create-open-biztalk-projects.aspx

# error 1310 said on February 23, 2012 12:51 PM:

i also faced different type of errors, mostly i face error 1310 but i fixed it. Thanks for sharing this information. It was helpful for me.

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